XY Control
Field Service & Mobile Workforce Management
Numerous in-field data capturing methods
The flexible XY CONTROL App allows you to track task completion in real time - through signing on glass, sending a photo, scanning a QR or barcode with date & time stamps.
In-field incident notification
Know your in-field status for any task of action with pre determined incident notification triggers.
Completely digitised operation
Customize and automate your workflows from start to finish - no manual interventions.
Improved resource utilisation
Maximise your efficiency and productivity by ensuring all tasks are completed according to schedule , with minimum time and cost incurred.
Benefits of XY Control
We are all about making invisible visible. About providing actionable intelligence, so you become a data driven business that delivers against customer expectations.
If you need to manage your Field Force, whether they are Technicians, Agents, Reps or anything in between – then XY provides you with CONTROL – the ability to dynamically manage and optimise tasks and schedules in real time.
Features of XY Control
Task management
Continual task evaluation and prioritisation based on location analytics an resource availability.
Task & Work order consolidation
The system will consolidate all tasks and work orders and distribute them to the field force staff based on dynamic criteria, such as work load, location, and route.
Dynamic route planning
Dynamically plan the routes of you mobile field force and compare actual routes to planned routes on our visual map interface.
Task tracking
With geo-tagging and time stamps we have instant records of where & when a task was executed by each member of the Field Force.
Field force visibility
Track your Field Force in real time on our map interface.
Cloud based solution
All data is stored in the cloud and operate in offline mode.
Instant notification
Provide real time updates/notifications to your Field Force.
Live map view
Monitor all your Field Force visually in real time using our Map interface.
Proof of service
You will need to provide proof of task completions to your customers, so you can record images, signatures, location (geo-co-ordinates) and date & time in order.
Task verification
Capture date & time stamp the completion of each task , and upload photo’s in real time using the mobile app to ensure accuracy and accountability.
Dynamic re-routing
The platform’s routing algorithm continually reviews all the critical parameters, such as the customer’s location, traffic & weather conditions and vehicle capacity
Route planning & optimisation
Know where your Filed Force are in real time against their prescribed schedule and route.
Dynamic job dispatch & routing
Add new jobs on the fly or change the task and it instantly updates on the your field worker’s drivers phone.
Scalable solution
There are no limits to the number of Field Force personnel or groups that you are managing in real time.
Hardware agnostic Android solution
No expensive hardware needed, as the solution is hardware independent based on a Android application.
Digitised feedback
Incidents in the field are digitally captured in real time, enhancing the reporting leg.
“The mobile app has dramatically reduced the amount of time I need to completely my daily tasks, meaning I can do more in less time.”
– Colin Giles, field engineer
