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What emerging companies are trying to reshape the courier industry?

The courier industry is undergoing significant changes as emerging companies seek to revolutionize the way goods are delivered. These companies are leveraging cutting-edge technology and innovative business models to offer faster, more efficient, and cost-effective delivery services. Here are a few of the ways in which emerging companies are reshaping the courier industry:

  1. Crowdsourced Delivery: Companies like Postmates and Uber Eats are leveraging the gig economy to create networks of independent contractors who can deliver goods quickly and cheaply.
  2. Autonomous Delivery: Companies like Nuro are developing self-driving delivery vehicles that can transport goods with greater speed and efficiency than human drivers.
  3. Drone Delivery: Companies like Amazon Prime Air and Wing are exploring the use of drones to deliver goods directly to customers’ homes, bypassing traditional delivery methods altogether.
  4. Same-Day Delivery: Companies like Instacart and Shipt are offering same-day delivery services, allowing customers to receive their goods within hours of placing an order.
  5. Predictive Delivery: Companies like PARCEL and Bringg are using artificial intelligence and machine learning to predict when deliveries will be made and optimize routes for greater efficiency.

These emerging companies are challenging traditional courier companies and forcing them to adapt to the changing landscape. As consumers continue to demand faster, more convenient delivery options, it is likely that the courier industry will continue to evolve in new and exciting ways.


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The metaverse, a virtual reality shared by millions of users, is a rapidly growing concept that has the potential to greatly impact the courier and logistics industry.

The metaverse, a virtual reality shared by millions of users, is a rapidly growing concept that has the potential to greatly impact the courier and logistics industry.

As the metaverse becomes more prevalent, the need for physical goods delivery may decrease as individuals will be able to purchase and experience virtual goods and services within the virtual world. This could lead to a shift in the logistics industry towards the transportation and delivery of virtual items, rather than physical ones.

On the other hand, the metaverse could also create new opportunities for the courier and logistics industry. As virtual reality technology improves, companies may begin to use it for remote training, meetings, and other business functions. This could lead to an increase in demand for reliable, high-speed delivery of VR equipment and other related items. Additionally, the metaverse could also open up new possibilities for e-commerce and online marketplaces, which would also require efficient logistics and delivery services.

Overall, the metaverse has the potential to significantly change the courier and logistics industry. As the technology continues to evolve, it will be important for companies in the industry to stay abreast of developments and adapt to new opportunities as they arise.


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Why it's important to adopt technology for field workers

In today's fast-paced business environment, field workers are under constant pressure to increase their productivity and efficiency. One of the best ways for field workers to do this is by adopting technology solutions. Here are a few reasons why it's important for field workers to adopt technology solutions:

  1. Improved communication: Field workers often need to communicate with their team members and supervisors in real-time, which can be difficult without the right technology solutions. By adopting tools such as instant messaging and video conferencing, field workers can communicate more effectively, which can increase their productivity.
  2. Increased mobility: Field workers are often on the move and need to access information and resources while away from the office. By adopting mobile technology solutions, such as smartphones and tablets, field workers can access the information they need to complete their tasks, even when they're out of the office.
  3. Automation: Field workers often need to complete repetitive tasks, such as data entry, which can be time-consuming. By adopting automation technology solutions, field workers can automate these tasks, which can free up their time for more important tasks, and increase their productivity.
  4. Better tracking and monitoring: Field workers need to keep track of their tasks and progress, which can be difficult without the right technology solutions. By adopting tools such as task management software, field workers can better track their tasks and monitor their progress, which can increase their productivity.
  5. Improved collaboration: Field workers often need to collaborate with their team members and supervisors, which can be difficult without the right technology solutions. By adopting collaboration tools, such as project management software, field workers can collaborate more effectively, which can increase their productivity.

Overall, technology solutions can help field workers to increase their productivity, improve their communication, increase mobility, automate repetitive tasks, better track and monitor their tasks, and collaborate more effectively with their team members and supervisors. It's important for companies to invest in technology solutions to increase the productivity of their field workers and improve their overall performance.


Why its important to develop to our customers needs!

As a software company, it's important to understand that the needs of our customers are constantly evolving. To stay competitive and remain relevant in the market, we must be willing to change and develop our product to meet the changing needs of our customers.

One of the key ways we can do this is by actively seeking feedback from our customers. By listening to the needs and concerns of our customers, we can better understand their pain points and identify areas where our product can be improved. We can also use this feedback to identify new features and functionalities that we can add to our product to better meet the needs of our customers.

Another important way we can change and develop our product to meet the needs of our customers is by staying up-to-date with the latest industry trends and technologies. By constantly researching and experimenting with new technologies, we can ensure that our product remains cutting-edge and relevant in the market.

As a software company, we are also committed to being transparent and responsive in our approach to product development. When we receive feedback from our customers, we make sure to communicate the changes we plan to make in a timely manner, and provide regular updates on the progress of the development.

Ultimately, the key to success as a software company is being willing to adapt and evolve our product to meet the changing needs of our customers. By actively seeking feedback, staying up-to-date with industry trends, and being transparent and responsive in our approach to product development, we can ensure that our product remains relevant and competitive in the market.

At the end, it's worth mentioning that, the customer is the backbone of any business and the software company should not only focus on developing the product but also building a strong relationship with its customers, understanding their needs and providing a great customer service.


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In today's fast-paced business environment, it's more important than ever to know where your field employees are

In today's fast-paced business environment, it's more important than ever to know where your field employees are and what they're doing. With the right software tools, you can track their locations, monitor their activities, and ensure that they're staying on task.

One of the biggest advantages of using software to track your field employees is that it allows you to optimize their routes and schedules. By knowing where they are at all times, you can ensure that they're always working in the most efficient manner possible. This can help you to save time and money, and can also help you to improve customer satisfaction.

Another key benefit of using software to track your field employees is that it allows you to monitor their activities in real-time. This can help you to identify any potential issues or problems early on, which can help you to address them quickly and efficiently. Additionally, it can also help you to improve communication and collaboration among your team, as everyone will have real-time access to the same information.

Overall, using software to track your field employees is an essential tool for any business that wants to stay competitive and efficient. With the right tools and strategies in place, you can ensure that your team is working at its best, and that you're able to meet the needs of your customers.In today's fast-paced business environment, it's more important than ever to know where your field employees are


Route optimization: How to save time and money on your deliveries

If you run a business that involves making deliveries, you know how important it is to get your products to your customers quickly and efficiently. One of the most effective ways to do this is by optimizing your delivery routes.

Route optimization is the process of finding the most efficient way to plan and execute a delivery schedule. This can involve a variety of techniques, such as using GPS technology to track your vehicles, analyzing traffic patterns, and considering factors such as weather and road conditions.

One of the main benefits of route optimization is that it can help you save time and money on your deliveries. By reducing the distance your vehicles have to travel, you can save on fuel costs and reduce the wear and tear on your vehicles. Additionally, by avoiding traffic congestion and other delays, you can get your products to your customers faster and more reliably.

There are several different tools and technologies that you can use to optimize your delivery routes. Some popular options include:

  • GPS tracking: By equipping your vehicles with GPS tracking devices, you can monitor their location and movements in real-time. This can help you quickly identify and resolve any issues that arise, such as delays or detours.
  • Route planning software: There are a variety of software programs that can help you plan and optimize your routes. Some popular options include Google Maps, Waze, and StreetScan.
  • Fleet management software: Fleet management software can help you track and manage all aspects of your delivery operations, including route optimization, vehicle maintenance, and driver performance.

Another important thing to consider when optimizing your routes is to take into account the time of delivery. This means that you should consider the delivery time that your customer prefers, traffic patterns and peak hours, and other factors that may affect the timing of your deliveries.

In summary, route optimization is an effective way to save time and money on your deliveries. By using tools such as GPS tracking, route planning software, and fleet management software, you can optimize your routes and improve the efficiency of your delivery operations.


A sustainable way to reduce the carbon footprint of your Field Workers

A sustainable way to reduce the carbon footprint of your Field Workers

With last mile success being 40% of the cost of a worker in the field, it’s more important now than ever to ensure first time delivery, inspection and visit rates! Reducing CO2 Footprint and Sustainability is also critical in our approach to improving climate change.

8 Simple Ways XY Locate can help optimise your workforce operating costs include:

Route Optimisation

XY Locate leverages the best in breed route optimisation partners such as PTV Group (www.ptvgroup.com) and HERE Technologies (https://www.here.com/). These vendors allow us to reduce field operating costs by up to 21% by producing the most efficient route and sequence for field jobs. This is turn is significantly reduces the amount of travel and fuel consumed completing field workforce tasks. It’s better for the environment by reducing CO2 emissions. This improved efficiency means field workers can complete more jobs having saved time on travel and planning. Route optimisation is a digital process, so takes away the headache of manual planning!

Digital Processes

By making your processes digital, you are creating a digital audit trail in our platform which we store in Microsoft Azure (https://azure.microsoft.com/) for 15 Years. There is no more paper. Field workforce inspections and deliveries and completed via our mobile app and synchronise almost immediately with our Cloud Web Platform. You no longer need to purchase, store and maintain paper documents. These digital documents are instant and available whenever to you and your customers!

Digital Automation

Our System has open API Documentation, simply meaning, we can connect data flows between your existing systems. We can configure our API connectivity to seamlessly pull your data into our system for execution in the field at the click of a button. Not only that, our route optimisation takes between 10-15 seconds to run, so you are taking hours out of manual route planning by simply clicking another button! All tasks are digitally sent down to our mobile device automatically so field workers cannot deviate from the tasks at hand and must answer the flow of questions prompted within the app. You can customise these data capturing questions making steps mandatory where necessary. The app automatically pushes data back and forth between our web platform to ensure you have real time data at your fingertips.

Real time visibility

Our system provides a real time location of your employee within the dashboard. We update this location every 30 seconds, so you know exactly where your field worker is as well as know when they started, how far they’ve travelled and how long they’ve got left to travel in their day! By having this real time visibility, you can check they are a following the optimised route and sequence as well as being able to provide real time ETA’s to customers expecting your field worker. Another way to make sure your employees are contributing to reducing their CO2 Footprint is using our Refurbished Mobile Device Partner, Greenmarket. (www.greenmarket.eco)

Navigation

We don’t claim to be navigation experts, so we pass the data over to Google Maps (https://www.google.co.uk/maps). This way, your field worker is getting the most accurate travel directions to their destination. This will help avoid traffic and congestion to ensure your ETA’s are met as well as providing the field worker visibility of their journey ahead within an app they are familiar with.

Enhanced Customer Visibility

Our platform has the ability to send tracking links, be it email or SMS messages. These customised messaging options allow customers to get real time visibility of their field worker along with an automatically updating ETA. This helps ensure that the end user contact is going to be at the site for the visit / delivery. It also reduces the impact on your support desk as the customer is able to track the visibility without needing to call in or bug you to their whereabouts!

Co-ordinate Accuracy

Making the visit, inspection or delivery first time is essential to help reduce costs and repeat visits. Our Co-ordinates are based around typical XY Co-ordinates as well as incorporating new services such as what3words (https://what3words.com/). We show a variance in any field workforce tasks to ensure you have visibility of where transactions are actually taking place. Improving accuracy is king in a world where first time success is a must! Our system has self cleansing co-ordinates too! Any tasks completed on a regular occurrence outside of the stored system co-ordinates will result in them being updated in our database automatically to the actual location the transactions have been taking place!

Notifications

Digital notifications to customer, field workers and operation managers mean nobody in the cycle misses a beat. Real time visibility, rejected tasks, unsuccessful deliveries, tracking links and SMS ETA windows means everyone is kept in the loop meaning there is no surprises or delays.

Want to see it in action and reduce your operating costs? Book a demo today.

https://calendly.com/xylocate/30min?month=2022-06


8 Ways to reduce your Workforce Operating Costs

With last mile success being 40% of the cost of a worker in the field, it's more important now than ever to ensure first time delivery, inspection and visit rates!

8 Simple Ways XY Locate can help optimise your workforce operating costs include:

Route Optimisation

XY Locate leverages the best in breed route optimisation partners such as PTV Group (www.ptvgroup.com) and HERE Technologies (https://www.here.com/). These vendors allow us to reduce field operating costs by up to 21% by producing the most efficient route and sequence for field jobs. This is turn is significantly reduces the amount of travel and fuel consumed completing field workforce tasks. It's better for the environment by reducing CO2 emissions. This improved efficiency means field workers can complete more jobs having saved time on travel and planning. Route optimisation is a digital process, so takes away the headache of manual planning!

Digital Processes

By making your processes digital, you are creating a digital audit trail in our platform which we store in Microsoft Azure (https://azure.microsoft.com/) for 15 Years. There is no more paper. Field workforce inspections and deliveries and completed via our mobile app and synchronise almost immediately with our Cloud Web Platform. You no longer need to purchase, store and maintain paper documents. These digital documents are instant and available whenever to you and your customers!

Digital Automation

Our System has open API Documentation, simply meaning, we can connect data flows between your existing systems. We can configure our API connectivity to seamlessly pull your data into our system for execution in the field at the click of a button. Not only that, our route optimisation takes between 10-15 seconds to run, so you are taking hours out of manual route planning by simply clicking another button! All tasks are digitally sent down to our mobile device automatically so field workers cannot deviate from the tasks at hand and must answer the flow of questions prompted within the app. You can customise these data capturing questions making steps mandatory where necessary. The app automatically pushes data back and forth between our web platform to ensure you have real time data at your fingertips.

Real time visibility

Our system provides a real time location of your employee within the dashboard. We update this location every 30 seconds, so you know exactly where your field worker is as well as know when they started, how far they've travelled and how long they've got left to travel in their day! By having this real time visibility, you can check they are a following the optimised route and sequence as well as being able to provide real time ETA's to customers expecting your field worker.

Navigation

We don't claim to be navigation experts, so we pass the data over to Google Maps (https://www.google.co.uk/maps). This way, your field worker is getting the most accurate travel directions to their destination. This will help avoid traffic and congestion to ensure your ETA's are met as well as providing the field worker visibility of their journey ahead within an app they are familiar with.

Enhanced Customer Visibility

Our platform has the ability to send tracking links, be it email or SMS messages. These customised messaging options allow customers to get real time visibility of their field worker along with an automatically updating ETA. This helps ensure that the end user contact is going to be at the site for the visit / delivery. It also reduces the impact on your support desk as the customer is able to track the visibility without needing to call in or bug you to their whereabouts!

Co-ordinate Accuracy

Making the visit, inspection or delivery first time is essential to help reduce costs and repeat visits. Our Co-ordinates are based around typical XY Co-ordinates as well as incorporating new services such as what3words (https://what3words.com/). We show a variance in any field workforce tasks to ensure you have visibility of where transactions are actually taking place. Improving accuracy is king in a world where first time success is a must! Our system has self cleansing co-ordinates too! Any tasks completed on a regular occurrence outside of the stored system co-ordinates will result in them being updated in our database automatically to the actual location the transactions have been taking place!

Notifications

Digital notifications to customer, field workers and operation managers mean nobody in the cycle misses a beat. Real time visibility, rejected tasks, unsuccessful deliveries, tracking links and SMS ETA windows means everyone is kept in the loop meaning there is no surprises or delays.

Want to see it in action and reduce your operating costs? Book a demo today.

https://calendly.com/xylocate/30min?month=2022-06

 


Bike Week – How XY's Lee Morgan ditched the car and hasn’t looked back!

With bike week upon us, there is no better time to discuss how our MD has made the switch from driving to cycling to the office, to not only better the environment but better his self-development!

We asked Lee what his thinking was behind the switch.

“I’ve always been an avid cyclist, having competed in some endurance events including Ironman triathlons, that said, I’ve always been an avid motorist driving my short 6km journey to work daily and enjoying the warmth, comfort and music within a car.

I first decided to cycle in due to school traffic congestion on my drive. The 6km journey was at times taking 20mins to get door to door. One day I got so frustrated I decided to see if I could channel my anger and do it quicker on my bike. Low and behold, almost an identical time from door to door but much more exhilarating. I enjoyed it, but have to admit, getting a full sized road bike in and out of the office with cleat shoes on etc was also a bit challenging considering how short the ride was.

I’ve always marvelled at the ingenious engineering of a Brompton bicycle, a folding bike so compact it slides under a desk. With the money I was saving by not driving decided to treat myself.

The benefits of commuting with a bike are vast. I’ve been able to trim up, loose weight and extend the rides as part of my training. I am reducing my carbon footprint by powering my transport with my legs as well keeping the air cleaner and less polluted (not sure my sweat particles count). I’ve been able to explore more around me and take in what’s there. One of the biggest benefits for me is the mental health side. It’s just me on my bicycle with my thoughts. I’ve started listening to self-development podcasts with my Shokz jawbone headphones and have begun really utilizing that time on the bike to better my mental state.  The money I’ve saved has been tremendous and the ride really gets the blood pumping for my arrival at my desk. To anyone who hasn’t tried it, just try it once! I promise you wont look back!”


Capture only the data you need from the field!

XY Mobile Application
The Total Integrated Solution
About XY Mobility

XY Mobility takes you to the next level of visibility, allowing every step of the journey to be tracked, actioned  and reported on. Our XY Mobile App is customisable to meet your unique business requirements.

Let XY Mobility change your business at a click of button!

Get ahead, by moving into a paperless environment today. Automate your clients communication and billing and reduce admin time and costs, moving into an exciting new digital world.

Driver Application

Simplifying the way your driver’s operate is key to creating an efficient distribution process and your fully customised version of the XY mobile app allows your driver to maximise his efficiency as he interacts in real time with the Customer and Operations . Everything he does throughout the day is actionable through the mobile application, reducing time wasting tasks by automating data capturing, providing clear concise communication and direct incident alerts. The result: drive efficiencies up and costs down.

Customer Interaction

XY Mobility takes your customer experience to the next level! With a seamless flow of real-time information from the driver feeding instantly to your customers mobile device, your customers know exactly the current status of their delivery. By maximising your customer’s visibility you will enhance their satisfaction. Happy customers mean more business.

Operational Control Room

XY Mobility seamlessly tracks the present, guided by the past and constantly predicting the future. Valuable data gathered in the servicing process is centralised and reported on, creating an environment where future decision making is driven by intelligent data. XY Mobility gives the operating room the power to manage on exception, with automated incident and on-time tracking, your business can make real time decisions to get the most out of your resources.